If you support geographically disparate Xsans that you don't have remote access to then chances are that you've needed to have someone send you the logs for their Xsan. And if so, then chances are you've stepped them through going into the /Library/FileSystems/Xsan/Data folder and emailing or FTPing the contents to you. Well, no more of that. You can now leave an item on the Desktop or the Dock to automate the process using XsanDebugger, a quick, light and easy app to get the logs compressed onto your desktop.
Simply download the app from http://www.krypted.com/apps and then extract the contents onto the server, or email it to a user as needed. Then, when you need to step them through sending you the logs all they need to do is double-click on the app and provide an administrative username and password (after all only an admin can read the folder). The result will be a file with a name indicated by the user on the desktop. Check it out and if you have any additions or changes then please feel free to leave feedback and those will be addressed!