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Xsan + SNFS: Capitalization May Lead to Data Loss

Apple has posted a knowledge base article warning that a specific combination of Xsan client and a StorNext controllers may lead to data loss. The entire article is below.

Xsan 2.3: Update to StorNext SNFS v4.2.1 controller to avoid data loss issue

Symptoms

Xsan 2.3 clients (running OS X Lion or Lion Server v10.7.2 or earlier) that access filesystems hosted by controllers that use StorNext SNFS version 4.2.0 may experience data loss when renaming files on StorNext-hosted volumes.

A file may be unexpectedly deleted when renamed to a new name which differs only in the capitalization of the letters; for example, when changing "test" to "TEST".

Resolution

  1. Update all StorNext FS controllers from version 4.2.0 to 4.2.1 or later.
  2. Perform an orderly restart of all StorNext filesystems:
    1. Unmount any StorNext volumes from all clients on the SAN.
    2. Stop the StorNext volumes.
    3. Start the StorNext volumes.
    4. Mount those volumes on Xsan client systems once again.
    5. Verify that the issue no longer occurs when renaming files.

Additional Information

This issue does not affect earlier Xsan client systems or SNFS software versions other than 4.2.0.



Xsan + SNFS: Capitalization May Lead to Data Loss | 1 comments | Create New Account
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New StorNext Community User Group
Authored by: isaacalves on Thursday, January 26 2012 @ 04:43 PM EST
Just wanted to give a heads up to everyone that Quantum just launched a new forum for StorNext users. Any questions or issues can be raised there pertaining to StorNext specifically. Hopefully this info helps. Big fan of xsanity. You can join the conversation starting today at: http://stornextforum.com/ Thanks! Please note, I'm not posting this as an employee of Quantum (which I am -- full disclosure) but as a tech enthusiast. Isaac Alves
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