XSAN Connection Issue - HELP!
So I recently came onboard at an organization where I am the lead of their mac environment.
One of the tasks they have me working on is fixing their XSan's. Its been about almost a year since their last mac tech, and even when they first set up the XSan about two years back, it never fully worked (connection issues and such).
To give you a bit of background on my experience, my last job was being the lead of the mac environment at another organization but I never got to work with XSan's previously, so this is still fairly new to me.
So coming onboard, currently the XSan will not connect to any of the client systems on the network. Previously about 3 out of the 6 clients were able to connect the week prior, but are not unable to connect.
I checked system logs on both the xsans server and the systems but could not find anything that would effect the client systems connection to the XSan.
- Apple XServe running the XSAN and the connected storage for it - The apple xserve is connected only to the fiber network (apparently it was never connected to the network via ethernet and worked previously off of just the fiber network).
- 6 Mac Pro Desktops that are the clients, each with the client XSan software installed. These systems are connected to both the fiber network (exclusively for the xsan) and the local ethernet network.
I am able to ping the systems from the XSAN, and I can ping the XSAN from the client systems.
The current systems that are set up on the XSan are showing up as "Unreachable or offline", and one of them says requires password (when entering the local admin password for this client system and clicking authenticate, it just says the system is unreachable or offline).
As a test, a mac pro that was connected to the fiber network (but was showing as unreachable or offline), I removed the system from XSan's, then tried re-adding it to XSans, was not able to add it because it was "Unreachable or offline".
Tried reinstalling the xsans client software on the client system and readding it again, still was showing up as being "Unreachable or offline", even though I could clearly ping the system from the xsan server, and remote to it.
I also tried making sure that port 311 was open on the xsan and the client system.
There is no firewall on the fiber network that I could think of that would be blocking this port.
Can someone please assist? I can give more information to assist with this.