Qlogic getting out of the Fibre Channel switch business

thomasb's picture
Forums: 

Did anybody else notice these news?

QLogic's save-the-biz pitch: Ditch the switch glitch - get rich
Server adapter firm to focus on, er, server adapters...
http://www.theregister.co.uk/2013/07/30/qlogic_shrinks_to_grow/

We've had three Qlogic 5800-switches "bricked" in under a year at work, running firmware 8.0.13.12. Two of them because of a power failure, and one of them simply didn't want to turn on again after turning it off. But isn't a power failure simmilar to turning it off? I know there is a shutdown command in the command line interface, but this is very well hidden in some old manuals for the SANbox switches. We have always simply cut the power to turn off Qlogic 5600/5800 switches, without issues, and suddenly this year three 5800 switches die when cutting the power. Not good.

Anybody else had issues with 5800-switches going into "brick mode" with the heartbeat LED constantly lit? Pushing the maintenance mode button doesn't help. It just tries to reload, and then it's stuck again.

The 5600-swtiches we have, have been running solid since 2006 though, without any serious issues.

Time to move on I guess.

abstractrude's picture

This is pretty disappointing news. I really liked their gear, never really trouble with their switches. I put in hundreds, this industry moves quickly. Glad to see Apple is skating ahead of the puck.

-Trevor Carlson
THUMBWAR

digitaldesktop's picture

Thomas, we just had the exact same problem. Killing the power killed the switch. It costs ~$1,000 to get it repaired, plus don't put back your options and claim "oops".

We have found their support has really gone in the toilet and not just over the dead switch. I don't see how the company can survive with such a small product lineup and terrible support.

They used to be the best. Very sad.

abstractrude's picture

so what alternatives are people going with? That market seems to be pretty boring, cisco brocade etc?

-Trevor Carlson
THUMBWAR

ogminlo's picture

abstractrude wrote:
Glad to see Apple is skating ahead of the puck./quote

What are you alluding to?

digitaldesktop's picture

ATTO's switch is a Brocade.

thomasb's picture

digitaldesktop wrote:
Thomas, we just had the exact same problem. Killing the power killed the switch. It costs ~$1,000 to get it repaired, plus don't put back your options and claim "oops".

We have found their support has really gone in the toilet and not just over the dead switch. I don't see how the company can survive with such a small product lineup and terrible support.

They used to be the best. Very sad./quote
Ouch. Not cool at all.

We have actually decided to send our three "bricked" 5800 switches to Qlogic for repair, and we have asked specifically for a report about what actually happened and how we can prevent it from happening in the future.

abstractrude wrote:
so what alternatives are people going with? That market seems to be pretty boring, cisco brocade etc?/quote
We are most likely switching to Brocade next year, if the we're able to afford it. They only support Brocade branded SFPs on their switches, but they don't sell switches without SFPs anyway, to my understanding, so it doesn't really matter. SFPs on the HBAs can be whatever you want.

Brocade have about 70% of the whole FibreChannel market worldwide, so it seems like a pretty safe bet, though it is quite expensive compared to Qlogic.

abstractrude's picture

Has anyone been using Emulex?

-Trevor Carlson
THUMBWAR