Volume Can't Be Opened Because You Don't Have Permission

tonyswu's picture

Hi,

We have an Xsan environment, with 2 Mac Mini running 10.8.4 as metadata controllers, Promise x30 RAID, and 5 Mac Pro clients. Today all of a sudden Xsan stopped working. The volume now has a lock on it, and when I double click on it it says:

The folder cannot be opened because you don't have permission to see its contents.

I opened up Xsan Admin, but when I try to set permission

I tried to change permission in Xsan Admin and propagate, but it gave me a strange error saying permission denied. I then noticed that the option to stop or restart volume has grayed out.

If I try to do sudo chown or sudo chmod, it is still permission denied. If I sudo cd into the directory, I can seem to still access the files.

Can someone offer some advice? Thanks.

tonyswu's picture

The error when I try to change permission in Xsan Admin was:

There was an error writing the file permissions.
error code: 100069 (CANNOT_SET_ACL_FILE_ERR)

marook's picture

Exact same problem I have in the previous thread. I'm not near the SAN until monday, though, so if you try the chflags suggested, I would be keen to know if it works..

http://www.xsanity.com/forum/viewtopic.php?t=20587

tonyswu's picture

marook wrote:
Exact same problem I have in the previous thread. I'm not near the SAN until monday, though, so if you try the chflags suggested, I would be keen to know if it works..

http://www.xsanity.com/forum/viewtopic.php?t=20587/quote

Thanks!! That fixed my problem. Very much appreciated.

marook's picture

What flags was set?

Mine seems to have the execute flag removed..