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X-Raid Controllers are down

 
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jamesnw
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PostPosted: Mon Aug 17, 2009 5:49 pm    Post subject: X-Raid Controllers are down Reply with quote

I came back from a couple weeks away, and the X-Raid is down. The volume on it no longer mounts.

I have a G5 running 10.5.6, with a Fibre Card running to an XRaid.

Raid Admin says in the Fibre Channel tab that the Link is down on both the upper and lower controller.

I have power cycled, tried every combination of cables, reseated the controllers, reset the controllers, and put the fibre card in a different slot on my G5.

Any ideas? I posted this over at the Cow, and just found this board, and realized this may be a more specialized place for it.
Thanks!
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abstractrude
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PostPosted: Mon Aug 17, 2009 6:29 pm    Post subject: Reply with quote

hat does the event log say. have you tried connecting the xserve raid to another initiator or at least or another computer. have you verified that your host can connect to any other fibre channel device.
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jamesnw
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PostPosted: Mon Aug 17, 2009 9:49 pm    Post subject: Reply with quote

The event log is all green- i couldn't find anything out of the ordinary.

I don't have another fibre card to test it with, or another fibre device... so I'm not sure how else to test it easily.
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abstractrude
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PostPosted: Mon Aug 17, 2009 9:50 pm    Post subject: Reply with quote

wow you dont have anyway to troubleshoot? can you loop the card into itself?
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jamesnw
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PostPosted: Tue Aug 18, 2009 11:25 am    Post subject: Reply with quote

How would I loop the card into itself- simply run the cable from slot 0 into slot 1?

Also, in the System Profile, it says I have no Fibre devices, and under PCI, it doesn't see the PCI fibre card.

I'm assuming the fibre card has died. I have tried reseating it, and putting it in another slot. Does that seem like a good conclusion?
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abstractrude
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PostPosted: Tue Aug 18, 2009 12:46 pm    Post subject: Reply with quote

well there you go. boom. the raid unit is fine. try moving the card to another machine. if the card doesnt work in another machine then you know the problem. also, its the apple rebranded LSI card right?
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j.froehling
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PostPosted: Tue Aug 18, 2009 2:57 pm    Post subject: Reply with quote

do you use the Apple LSI7202 Adapter? this version has a crappy fan on its processor that dies after one or two years...take a look inside your mac and if the fan stands still, your adapter died a painful overheating death...

greetings
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abstractrude
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PostPosted: Tue Aug 18, 2009 4:08 pm    Post subject: Reply with quote

http://cgi.ebay.com/Apple-Dual-Fibre-PCI-X-Card-Xserve-G4-G5-Raid-M9274G-C_W0QQitemZ360180968868QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item53dc756da4&_trksid=p3286.c0.m14
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