Final Cut Server gets stuck

messenger82 · Xsan Master Joined: 16 Jan 2007 Posts: 113

We use FCS in an academic environment. I'm sure like most institutions, a lot of learning happens by trial by error. Many times users submit files to FCS or it "finds" them on it's own that it can't render. It proceeds to get stuck and sit there until someone clears it. I've researched around and found various methods to kill jobs and queues including the one I've been using on from this forum (http://www.xsanity.com/forum/viewtopic.php?p=58183). However, the process is manual and not automated. FCS is intelligent but the one dumb feature is that if it gets a bad job it will sit there and stare at it until someone clears it manually. I spend a lot of time performing this simple function and we incur a lot of wasted time that could be spent processing when FCS goes stupid on a process.

So my question, is there a solid method for setting FCS to auto-kill jobs which is cannot complete?