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A Wild NAB Xsanity Meetup
Thanks to everyone who showed up for NAB drinks night on Wednesday! It was a travelling party, so thanks also to our hosts Archiware, Tekserve, and especially to Quantum, who helped us get the word out.
So who came? Well, almost EVERYONE! aaron,
jordanwoods (all pictured below) and
and ravi, and also Ronald, Sophie and Joshua. I hope I didn't miss anyone!
Let's do this again next year, shall we?
Introducing Promise VTrak A-Class
At this week's NAB Expo in Las Vegas, Promise Technology announced the VTrak A-Class new series of scalable SAN appliances for the media & entertainment market (that's us!).
This is a 4U chassis that integrates one or two MDC+RAID controllers and 24 4TB SAS drives. Each controller has four 8G FC ports, which can be connected directly to up to 4 clients or to more with a fibre switch. The drive array is expandable using standard Promise J-Class JBODs, E-Class RAID units, or a combination of the two. This scales to more than 7 petabytes managed by a single SAN controller.
The filesystem is VTrakFS, which they say is "a field proven, proprietary shared file system, optimized and integrated by Promise."
Setup and management is performed through a web interface. This is much like the way you manage Promise RAID controllers today, but with SAN features too.
I'm looking forward to working more with this product.
Thoughts on this new product? Please post them on this forum thread.
(Disclaimer: I evaluated this product prior to NAB, and I'm featured on their press release. My employer Tekserve is a Promise reseller. That said, I still think this is pretty cool, and it is exciting to have another filesystem for us to learn.)
Find NAB 2013's Coolest Stuff Here
The NAB Show is beginning right now in Las Vegas, and that means loads of new products are coming into our lives.
See something interesting? Post it in this forum thread on NAB Announcements. Please add a photo if possible.
And don't forget our drinks meet-up with Quantum on Wednesday night!
Xsanity @ NAB: Wednesday Eve at Quantum's Booth
Hello fellow Xsanitiers! I'm very happy to announce our first show meetup in years, at the enormous 2013 NAB Show in Las Vegas. Quantum has been generous enough to host us as part of their own "Behind the Scenes" drinks hour.
Wednesday, April 10
Quantum Booth #SL9016
We'd love to have an idea how many people will come. So if you can, please drop us a post in our forum.
It's great to see Quantum supporting our community so Active-ly (couldn't resist).
And we will be on our best behavior, we Promise!
Service, Replacement Parts and Support for Active Storage Installations
[Editor's Note: I'm posting this without edits.]
As you know, by all indications, Active Storage has ceased its operations. Unfortunately, with formal announcement yet to be made by Active, both end users and resellers have been left to their own devices for service and support. My purpose in writing is to inform you that Vicom Systems, a former solution partner of Active Storage, is now offering onsite services, compatible repair parts, backend support, and storage expansion options for Active installations.
Please note that while we are providing these services independent of affiliation with Active Storage, we are doing so with the formal endorsement of Accusys Inc., OEM RAID supplier to both Active Storage and Vicom Systems. (At Vicom, we offer a RAID system called Vxr, which uses the same RAID system hardware as Active Storage.)
Active Storage Product, Market, and Customer Knowledge
If you are looking for a service and support replacement for Active Storage, Vicom warrants your strong consideration for the following reasons:
· Shared Customers. As a solution partner of Active Storage, we share a number of common customers in high-availability applications. By design, our appliances work in close concert with ActiveRAID and mRAID to protect and ensure continuous access to streaming content. With four years of installing and supporting Active/Vicom solutions under our belts, we have developed a strong technical understanding of ActiveRAID and mRAID systems and how they behave in Apple video environments.
· Shared OEM Supplier. Both Vicom and Active Storage have shared the same OEM supplier, Accusys Corporation of Taiwan. As a result, short of microcode enhancement and FRU-level replacement, we can provide identical replacement parts for your customers. We can also provide onsite troubleshooting and backend, Level 3 and Level 4 support equivalent to or better than you received from Active Storage; we maintain close and active engineering and business ties with Accusys Corporation, enabling us to resolve, if needed, even the most difficult technical problems.
· Video Storage System Knowledge. Our experience in the Apple market extends well beyond the Active Storage customer base. We also have our own set of major Apple video system customers including Turner Broadcasting, Korea Broadcasting System, NHK, and CCTV (China Central Television). Supporting these customers has given us not only strong knowledge of business-critical storage and Xsan, but also the system requirements needed to keep video operations running 24x7. At Korea Broadcasting, for example, Vicom systems are used to provide continuous access to over one PETABYTE of post-production and broadcast video, the heart of the company’s television and Internet operations.
Vicom: the Recommended Choice of Accusys Corporation
To protect its reputation and brand, Accusys has approached Vicom and solicited our interest in providing an after-market service alternative to Active Storage while it resolves its status as a going concern. Until such time as this status is settled, Accusys is limited in the formal actions it can undertake.
However, among emerging third-party alternatives, Accusys has voiced its clear recommendation for Vicom. In this regard, Susyan Huang, CEO of Accusys, has said, “Vicom is a proven provider of Apple video storage solutions as well as a long-time Accusys partner, and we believe Vicom is uniquely qualified to provide after-market support services for Active Storage customers. In the absence of services from Active Storage, Vicom is our recommended choice for service and support of Active’s RAID sites.”
For the detailed list of services and pricing, contact:
Dietmar Kurpanek at firstname.lastname@example.org
Future Directions for Xsanity
At the end of March, Xsanity will be eight years old. I don't know about you, but I find that hard to believe. In software-years, that's like Methuselah or something.
We've outlived both the Xserve RAID and the Xserve. (Boy, that was a wild day.) We witnessed OS X Server transition from a $1,000 operating system into a $20 "app". Pretty big companies have come and gone. Who knew we'd still be around?
There is no doubt who is to thank for this. There is a core group of community members who generously contiribute their experience and wisdom to each question. These are the posters with a fully-redundant Xserve RAID next to their names. (The icon originally represented the state of the art. Perhaps now it says "old timer"?) You guys are the people who keep the site on track, and make it such a great community. Other forums are filled with orphaned questions. But on Xsanity every real question gets a thoughtful and helpful response. You guys are awesome.
Still, there is no denying that our world is changing. And if we are to keep relevant, Xsanity is going to change too.
So I ask you, where should we go? We aren't going to abandon Xsan. But we can expand to include other enterprise storage for Macs. Or perhaps all enterprise storage. Or virtualization.
I invite you to help start this conversation and see where we go.
Please comment here: http://www.xsanity.com/forum/viewtopic.php?t=18113
Quantum Responds to Active Storage Shutdown
[Editor Nore: Quantum began sending an email to Active Storage partners today, including Tekserve. Quantum's channel manager Brandon Cass asked me to post it to Xsanity. I encourage your continued comments in the Active Storage forum thread. --Thanks.]
Dear Active Storage Partner,
We wanted to make sure you were aware that this past Friday Active Storage effectively ceased continuing operations. We are very sensitive to the fact that many of your customers are planning or recently purchased an Active SAN. As you may already be aware, Active Storage had been an OEM partner of the StorNext file system. For Quantum this represents an opportunity as Active Storage had a strong market position, an experienced sales / SE team, and a customer base familiar with StorNext. Quantum also has a very strong position in the market serving thousands of customers worldwide in the M&E market with our StorNext file system, Storage Manager, Metadata Controllers, Disk, Tape Archive and now our Lattus Wide Area Storage solutions.
In addition, many on the Active Storage team recognized this as a fit and approached us about joining the Quantum team. Quantum decided to add a substantial portion of the Active Storage field team to join our efforts effective immediately. The team will be focused on providing their partners and customers a Quantum based solution going forward. Although you may not have been a Quantum reseller previously, we would like to continue to support you and your sales activity in conjunction with the Active members that have joined the Quantum team. We would also like to discuss the opportunity for you to join the Quantum Alliance reseller program to help you continue to bring world class tiered storage solutions to your customers. Below is a FAQ that may also help answer additional questions.
Frequently Asked Questions
1. Did Quantum acquire Active Storage?
No, Quantum has not acquired Active Storage, their products, or their technology.
2. Did Active Storage go out of business?
We have been informed that Active Storage has closed its facility and is in the process of winding down its operations. We can also confirm that many of their employees have reached out to inquire about job opportunities at Quantum. They recognize that Quantum is investing in the Media market and continuing to deliver innovative solutions for their customers.
3. Is Quantum taking responsibility for the Active Storage Installed Base?
Active Storage’s commitment to their customer base is a question that they must answer. Quantum has not assumed Active Storage’s commitments to their customers, including service contracts and support agreements. Quantum and Active Storage share end-user customers and Quantum will continue to deliver service and support to customers that purchased Quantum-branded solutions. If your customer has questions about the Active Storage installed base, please engage Lance Hukill and Seth Cohen.
4. But wasn’t Quantum StorNext a key component of Active Storage SAN solutions?
Active Storage was an OEM partner of Quantum StorNext software. They integrated it with their hardware and offered it under the Active brand with their own service offerings and support agreements. Quantum is not assuming responsibility/liability for supporting Active Storage’s customer base.
5. What is the best way for me to find out more information about the Quantum Alliance Reseller Program?
For general information please go to http://alliance.quantum.com/na/overview.aspx. For specific questions please feel free to contact Seth Cohen at email@example.com or Andy Brinck at firstname.lastname@example.org.
We have included two links in case you’re not aware of Quantum’s StorNext solutions. The first link summarizes Quantum’s appliance family and the second link is a recent IDC report that highlights the business results customers have achieved with StorNext technology.
StorNext Family of Appliances for Big Data Management
IDC Report on the ROI of Quantum StorNext Solutions
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