Home /AppleCare Xsan Support Agreement: How to find the registration number (Apple KB)

AppleCare Xsan Support Agreement: How to find the registration number (Apple KB)

Apple Knowledge Base's picture
Submitted by Apple Knowledge Base on Wed, 06/17/2015 - 1:04pm

Learn how to find the registration number of an AppleCare Xsan Support Agreement.

Read more: https://support.apple.com/en-us/HT200278

Comments

7
piyushpbctv's picture
Submitted by piyushpbctv on Wed, 08/12/2015 - 4:40am

DEAR ANY ONE
I HAVE X SAN 4 ENVIRONMENT WITH MAC MINI ONE DNS WITH PRIMARY AND SECONDARY
META DATA CONTROLLER OUR ALL MAC CLIENT WORKING FINE THEN NOW I NEED MOUNT
X SAN VOLUME IN WINDOW CLIENT .WHAT I DO PLEASE SUGGEST .
PKT MUMBAI INDIA

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PIYUSH TIWARI AVTECH DIGITAL INDIA

abstractrude's picture
Submitted by abstractrude on Wed, 08/12/2015 - 11:59am

You need Stornext FX 4.7 if you are using 10.9. You need Stornext FX 5.2 if you are using 10.10. These licenses cost about 1500US dollars.

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-Trevor Carlson
THUMBWAR

brianwells's picture
Submitted by brianwells on Thu, 08/13/2015 - 9:04am

I happen to be looking at this exact issue here and do not see StorNext FX 5.2 available. Instead, it looks like we need to purchase two licenses: StorNext SAN Client 5.2 and StorNext FX to enable it to connect to an Xsan MDC

Here are the documents I used to come to this conclusion:

https://support.apple.com/en-us/HT201256
http://downloads.quantum.com/StorNext5/5.2/6-67068-06_SN_Xsan_Compatibil...
http://downloads.quantum.com/StorNext5/5.2/6-68083-01_SN_5_SNFX_5_Licens...

abstractrude's picture
Submitted by abstractrude on Thu, 08/13/2015 - 11:49am

I really don't know. I will reach out to Quantum and ask for you though. I went with a 10.9.5 SAN because I wasn't sure about this issue.

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-Trevor Carlson
THUMBWAR

abstractrude's picture
Submitted by abstractrude on Sat, 08/15/2015 - 8:10am

There is currently no official support for Xsan 4 and Stornext FX. There is another post about someone getting it working. That said, I think if you have a Stornext FX license and run the 5.1 client on the Windows machine it will work. I don't have any extra licenses to test with unfortunately.

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-Trevor Carlson
THUMBWAR

piyushpbctv's picture
Submitted by piyushpbctv on Mon, 08/17/2015 - 5:13am

tx to all memeber i try this and then reply i hope so well

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PIYUSH TIWARI AVTECH DIGITAL INDIA

piyushpbctv's picture
Submitted by piyushpbctv on Wed, 08/24/2016 - 4:10am

solved the issue from change the value 1 to 0 from window 7 registry manager .

pkt mumbai india id piyushpbctv

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PIYUSH TIWARI AVTECH DIGITAL INDIA