AppleCare Xsan Support Agreement: How to find the registration number (Apple KB)

Apple Knowledge Base's picture

Learn how to find the registration number of an AppleCare Xsan Support Agreement.

Read more: https://support.apple.com/en-us/HT200278

Comments

7
piyushpbctv's picture

DEAR ANY ONE
I HAVE X SAN 4 ENVIRONMENT WITH MAC MINI ONE DNS WITH PRIMARY AND SECONDARY
META DATA CONTROLLER OUR ALL MAC CLIENT WORKING FINE THEN NOW I NEED MOUNT
X SAN VOLUME IN WINDOW CLIENT .WHAT I DO PLEASE SUGGEST .
PKT MUMBAI INDIA

PIYUSH TIWARI AVTECH DIGITAL INDIA

abstractrude's picture

You need Stornext FX 4.7 if you are using 10.9. You need Stornext FX 5.2 if you are using 10.10. These licenses cost about 1500US dollars.

-Trevor Carlson
THUMBWAR

brianwells's picture

I happen to be looking at this exact issue here and do not see StorNext FX 5.2 available. Instead, it looks like we need to purchase two licenses: StorNext SAN Client 5.2 and StorNext FX to enable it to connect to an Xsan MDC

Here are the documents I used to come to this conclusion:

https://support.apple.com/en-us/HT201256
http://downloads.quantum.com/StorNext5/5.2/6-67068-06_SN_Xsan_Compatibil...
http://downloads.quantum.com/StorNext5/5.2/6-68083-01_SN_5_SNFX_5_Licens...

abstractrude's picture

I really don't know. I will reach out to Quantum and ask for you though. I went with a 10.9.5 SAN because I wasn't sure about this issue.

-Trevor Carlson
THUMBWAR

abstractrude's picture

There is currently no official support for Xsan 4 and Stornext FX. There is another post about someone getting it working. That said, I think if you have a Stornext FX license and run the 5.1 client on the Windows machine it will work. I don't have any extra licenses to test with unfortunately.

-Trevor Carlson
THUMBWAR

piyushpbctv's picture

tx to all memeber i try this and then reply i hope so well

PIYUSH TIWARI AVTECH DIGITAL INDIA

piyushpbctv's picture

solved the issue from change the value 1 to 0 from window 7 registry manager .

pkt mumbai india id piyushpbctv

PIYUSH TIWARI AVTECH DIGITAL INDIA